What is the distance between Hacienda Santa Cruz Merida and Mérida International Airport?
Hacienda Santa Cruz Merida is located 5 km from Mérida International Airport.
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Hacienda Santa Cruz Merida, Merida
356US$
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Key details
About the Hotel
Calle 86 Sur Santa Cruz Palomeque,
Merida,
Mexico,
Yucatan
- Near the Museum of the City of Merida
Very good
7.0
8.5
4.0
4.5
Loved by guests
"The hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, Mayan village, and extensive grounds to explore."
"The well-maintained grounds are stunning with tropical plants, many walking or biking paths (bikes are supplied for free), two heated pools and a man-made cenote."
"This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!"
Rooms & Amenities
Rooms at Hacienda Santa Cruz Merida include
Dining Options
Dining options at the hotel include Valentina, a poolside fine-dining restaurant that offers modern Mexican fare, and
Leisure & Services
Guests can unwind at the spa with a variety of treatments, including massages and beauty services. The property is home to
Location & Local Area
The hotel is located only 15 km from Manuel Crescencio Rejon International Airport, making it easily accessible. Nearby attractions include the
“This hacienda excels as a destination unto itself, offering extensive grounds and several pools. The thoughtful integration of old and new buildings cultivates a wonderful ambiance, enhanced by the recent addition of a great restaurant area. Its location is convenient for exploring nearby historic sites.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
35 m²
1 King-size bed
Shower
Air conditioning
room details
Family Room
2 persons
50 m²
2 Single beds
Air conditioning
room details
Deluxe Double Room
2 persons
50 m²
2 Double beds
Shower
Air conditioning
room details
Junior Suite
2 persons
50 m²
1 King-size bed
Shower
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Coffee shop
- Fire extinguishers
- Key access
Sports & Fitness
- Cycling
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Hacienda Santa Cruz Merida, dining is a vibrant affair that captures the essence of traditional Mexican flavors infused with modern flair. With diverse eateries set in picturesque settings, guests can indulge in a journey through various culinary delights, whether poolside or amidst lush gardens.
Restaurante #1
Traditional Mexican
Ambiance
Family-friendly and modern with a warm, inviting atmosphere
Key Offerings
Offers vegetarian and dairy-free options, perfect for all dietary preferences. Ideal for breakfast, lunch, and dinner.
Reservation
Not required
Open for breakfast, lunch, dinner, high tea, and cocktail hour; hours may vary.
Casa de Maquina
Mexican and French-Creole, with Asian and Italian influences
Ambiance
Set in the historic machine house, it boasts a unique blend of rustic charm and sophisticated design
Key Offerings
Highlights include signature dishes that showcase exceptional culinary techniques, ideal for an immersive dining experience.
Reservation
Recommended
Hours vary.
Valentina
Fine dining with a focus on modern Mexican fare
Ambiance
Poolside with a scenic garden view, perfect for romantic evenings
Key Offerings
Features a bar/lounge and a carefully curated menu, ideal for sunset dinners.
Reservation
Recommended
Hours vary.
La Creole
Contemporary Mexican
Ambiance
Offers a spacious, stylish setting for a relaxed dining experience
Key Offerings
Serves breakfast, lunch, and dinner with a focus on traditional recipes with a modern twist.
Reservation
Recommended
Open for breakfast, lunch, and dinner; specific hours may vary.
Location
Calle 86 Sur Santa Cruz Palomeque,
Merida,
Mexico,
Yucatan
Map view
Calle 86 Sur Santa Cruz Palomeque,
Merida,
Mexico,
Yucatan
City landmarks
Landmark
Iglesia
1.6
km
Landmark
Parque Acuatico Baxal Ja
4.3
km
Church
Iglesia San Pedro Y San Pablo
3.8
km
Landmark
Xcatmil
4.0
km
Landmark
Feria Xmatkuil Yucatan
4.6
km
Event hall
Teatro del Pueblo
4.6
km
Restaurants
El Autentico Descendiente Maya
20 m
Calle 86 S/N Santa Cruz Palomeque Num.307 Colonia Dzununcan
Explore Merida
Explore Merida
Parque Acuatico Baxal Ja
10-minute drive
Water park featuring slides and pools ideal for family fun. Perfect for a day of relaxation and adventure.
El Autentico Descendiente Maya
1 minute' walk
Authentic Yucatecan cuisine in a cozy setting. Known for its handmade tortillas and traditional dishes.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Gene
United States,
March
2025
6.8/10
My stay at Hacienda Santa Cruz Merida was pleasant overall. The grounds are beautifully maintained and provide a relaxing atmosphere, perfect for unwinding. I enjoyed the complimentary bikes and the stunning tropical landscape. On the downside, the dining experience was less than ideal, and the service at times felt slow and uncoordinated.
Rooms
6.0
The room was spacious with charming decor and a comfortable bed. However, I noticed some maintenance issues like dusty furniture and a faucet that needed attention.
Service
6.0
The staff were generally gracious and accommodating, offering insights about the grounds. Still, at times, their responsiveness felt lacking, especially during busy restaurant hours.
Location
8.0
The location is fantastic as it's just outside of Merida, providing a peaceful getaway while still being near the city and driving distance to Euxmal. The idillic setting made my stay even more enjoyable.
Dining
5.0
While the breakfast options offered some delicious fresh juices and pastries, I found the overall quality of food at the restaurant disappointing. Service was also on the slower side.
Facilities
7.0
The hotel has lovely amenities, including two heated pools and a cenote, but I felt that some areas could use better maintenance to live up to the potential of such a beautiful setting.
Bill
United States,
December
2024
6.0/10
My stay at Hacienda Santa Cruz was beautiful, with stunning grounds and delicious food. I loved the magical atmosphere in the evenings with lovely lighting throughout the hotel. However, there were a few issues, like communication barriers with the staff and some minor maintenance concerns in the room that impacted my overall experience.
Rooms
8.0
My room was tastefully decorated and the bed was very comfortable, but the faucet was not working well, and I had trouble with natural light in the morning due to a lack of curtains.
Service
7.0
Ricardo at reception was friendly and courteous, but I found some staff struggled with English and communication could be improved.
Location
9.0
The location is fantastic as it is close to downtown Merida while offering a peaceful escape in a lovely setting surrounded by greenery.
Dining
8.0
The food at Valentina's restaurant was delicious and I especially enjoyed the excellent breakfast with fresh juices and special omelettes. However, the service at times felt slow and unprepared.
Facilities
7.0
The hacienda has well-maintained grounds with two heated pools and a man-made cenote, but I noticed a few maintenance issues that could detract from the overall experience.
Philip
United States,
December
2024
6.6/10
I enjoyed my stay at Hacienda Santa Cruz, with its stunning grounds and warm service. However, I did encounter some issues with the dining experience that detracted from the overall enjoyment.
Rooms
8.0
My room was spacious with beautiful decor and a comfortable bed, though I did notice some maintenance issues with the faucet.
Service
9.0
The staff, particularly Ricardo at reception, were friendly and attentive, making me feel welcomed during my stay.
Location
7.0
The hacienda's serene location, though a bit isolated, offered the charm of tropical greenery and proximity to Merida's sights.
Dining
6.0
While the breakfast featured fresh juices and tasty omelets, I found some dishes at Valentina's restaurant did not meet my expectations in terms of quality and service speed.
Facilities
8.0
The grounds boasted lovely gardens, two heated pools, and even a man-made cenote, enhancing the relaxing atmosphere.
Jeff
United States,
November
2024
5.4/10
I had an enchanting two-night stay at Hacienda Santa Cruz in Merida. The beautiful grounds were well-maintained, with tropical plants and inviting pathways. I enjoyed the delicious food at the restaurant, and the customer service was generally friendly, though I wished for a bit more attention during my visit. Despite a few small issues, like communication barriers with the staff, the overall experience was lovely and I would recommend it for a romantic getaway. 🌿✨
Rooms
8.0
My room was beautifully decorated and very comfortable, but there were some minor issues with the faucet and the light coming in too early in the morning. Still, it was a pleasant space to relax in.
Service
7.0
While the reception staff were friendly and provided space, I felt that there was room for improvement in their responsiveness. Communication could be a challenge at times, especially with limited English-speaking staff.
Location
9.0
Hacienda Santa Cruz is conveniently located just outside of Merida, offering a peaceful retreat while still being a short drive from the city center. The vast grounds filled with greenery made it feel idyllic.
Dining
8.0
The restaurant served delicious meals, especially breakfast, which included fresh juices and lovely coffee. I would have loved to see more variety in the menu, but overall, the dining experience was satisfying.
Facilities
8.0
The amenities, including two heated pools and a man-made cenote, were nice additions to the stay. There was plenty of space for lounging, and the overall upkeep of the grounds was good, although some facilities could use more attention.
Ralph
United States,
November
2024
5.4/10
I had a mixed experience at Hacienda Santa Cruz. The grounds were stunningly beautiful with tropical plants and pools, but the service and upkeep left much to be desired. While I enjoyed the overall ambiance, the food was lacking and there were several issues with my room.
Rooms
6.0
My room was tastefully decorated and very comfortable, but I experienced some issues with the faucet and inadequate window coverings.
Service
6.0
Ricardo at reception was friendly and courteous, but overall, the staff seemed undertrained and communication was difficult.
Location
9.0
The hacienda's location is fantastic, offering an idyllic escape close to downtown Merida and nearby attractions.
Dining
7.0
The food in the restaurant was delicious, but the service was slow and some items were disappointing.
Facilities
7.0
The well-maintained grounds included two heated pools and beautiful lighting in the evening, though some areas felt neglected.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MXN 600 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
19
FAQs
About Hacienda Santa Cruz Merida
What are the check-in and check-out times at Hacienda Santa Cruz Merida?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Hacienda Santa Cruz Merida?
Private parking is available on-site for free, and reservation is not needed.
What dining options are available at Hacienda Santa Cruz Merida?
The on-site Casa de Maquina restaurant serves Mexican, French-Creole, Asian, and Italian dishes.
What amenities can guests expect in the rooms at Hacienda Santa Cruz Merida?
Rooms feature air conditioning, a ceiling fan, private bathroom, and unique décor with colorful textiles.
How far is Hacienda Santa Cruz Merida from the historic center of Mérida?
The hotel is a 20-minute drive from the historic center of Mérida.
What wellness facilities are available at Hacienda Santa Cruz Merida?
Guests can enjoy spa services, including massages and beauty treatments, at the on-site spa.
What recreational facilities are available at Hacienda Santa Cruz Merida?
Hacienda Santa Cruz Merida features two outdoor swimming pools, comfortable sundecks, and garden areas.
Which attractions are located near Hacienda Santa Cruz Merida?
Nearby attractions include the Museum of the City of Merida (approximately 15 minutes by car) and the Uxmal ruins (about an hour's drive).
Is breakfast included in the stay at Hacienda Santa Cruz Merida?
Breakfast is available for an additional charge of 600 MXN.
Does Hacienda Santa Cruz Merida provide Wi-Fi access?
Free Wi-Fi is available throughout the property.
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